03573cam a2200841 4500 545342668 TxAuBib 20211104120000.0 ||||||s2013||||||||||||||||||||||||und|u 9780814432051 0814432050 B00CF1CV0E Amazon 0b0d1794-3fb1-4474-88d3-a5be5636ce1b OverDrive (Reserve ID) 1300640 OverDrive (Product ID) TxAuBib Bell, Chip. Managing Knock Your Socks Off Service [Libby]. AMACOM Books, 2013. Coaching. need. get. find. Manager. Virtual . Delivery. Inspire. life. Business. train. Nonfiction. coach. Our. want. people. Vision. goal. managing. expectation. Lost. Quality. training. customer. lead. Your. reward. Know. employee. keep. management. Service. process. Representative. Leadership. Profession. retain. 2021. 2022. oriented. shelf. involve. Format: OverDrive Adobe EPUB eBook, Filesize: 2081kB. Format: OverDrive Kindle Book. Format: OverDrive OverDrive Read. Business. Nonfiction. HTML:You may have your industry's most prolific product or service in the marketplace, but your customers' loyalty and checkbooks will only go as far as your customer service will allow. In the end, customers will not recognize the minor advantages of your superior product, but poor customer service will stand out like the Vegas strip on a moonless night. So the most vital question any manager or business owner can ask themselves today is, how well are you training, coaching, and supporting your company's frontline employees?The invaluable, must-have Managing Knock Your Socks Off Service shows managers and supervisors how to: <ul> <li>Find and retain service-oriented people</li> <li>Understand customer needs, expectations, and desires</li> <li>Build a service vision</li> <li>Design a user-friendly service delivery process</li> <li>Involve and inspire employees</li> <li>Recognize and reward good performance Fully updated with new chapters on: learning from lost customers; inciting passion and incentivizing service; fostering trust; and delivering great customer experiences online, this indispensable resource provides absolutely everything managers need to ensure their frontline employees become their company's biggest asset.</li> </ul>. Media Type: eBook. Importer Version: 2014-01-08.01 Import Date: 2022-01-03 20:00:02. zemke, Ron. bush, John. https://samples.overdrive.com/managing-knock-your?.epub-sample.overdrive.com Excerpt (Adobe EPUB eBook) https://samples.overdrive.com/managing-knock-your?.epub-sample.overdrive.com Excerpt (Kindle Book) https://samples.overdrive.com/managing-knock-your?.epub-sample.overdrive.com Excerpt (OverDrive Read)